aub8's Responsible Gaming — Your Safety is Our Priority
aub8 believes that online gaming should be entertaining and safe. Follow our responsible gaming guidelines and enjoy your experience.
Why is safe betting important at aub8?
aub8 has always believed that sports and casino gaming should be an enjoyable experience. But when it goes out of control, it can become a source of problems. That is why aub8 is deeply committed to responsible gaming.
We want to keep all our players safe. On this page you will learn how to keep your gaming in check, which tools to use, and where to get help if problems arise.
Responsible gaming at aub8 is not optional — it is the core foundation of our platform. We want to ensure that every player is playing consciously, within limits, and for the purpose of entertainment.
Core Principles
- For ages 21 and above only
- Play for entertainment, not as a source of income
- Never bet beyond your budget
- Do not try to recover money you have lost
- Do not play under the influence of alcohol or substances
- If you have a problem, seek help right away
6 important responsible gaming tools
aub8 provides these tools to keep your gaming safe and in control. Use them at any time.
Deposit Limit
Set the maximum amount you will deposit per day, week, or month. Once a limit is set, it takes effect immediately. To increase this limit you must wait 24 hours, but it can be lowered at any time.
Time-Out Feature
If you feel you need a short break, take a time-out for anywhere from 24 hours to 6 weeks. During this period your account will be temporarily closed and no bets can be placed.
Self-Exclusion
If you feel that gaming is affecting your life negatively, choose self-exclusion. You can have your account closed for a minimum of 6 months or permanently. This is the strongest protection measure available.
Gaming History Review
Log in to your account at any time to view your betting history, deposit amounts, and win/loss records. Analyse your own playing patterns and make informed decisions.
Bet Limit Setting
Not just deposits — set a maximum amount for each individual bet as well. This protects you from a single large loss and helps your total budget last longer.
24/7 Support Team
For any issue, our Bengali-language live chat support team is available around the clock. Do not hesitate to talk about gaming concerns — we do not judge, we help.
21+ Age Requirement
aub8 follows a strict age verification policy. Only individuals aged 21 or above may register and play. Participation by minors is strictly prohibited.
If a minor uses your device, enable parental controls in your browser. Keep your password secure and never share your account details with anyone.
As part of the age verification process, aub8 may request a National Identity Card (NID) or birth registration document. This is entirely for your protection and the protection of minors.
Warning signs of problem gambling
If you notice any of the following signs in yourself, consider seeking support:
Placing more bets to recover lost money
Trying to win back losses by placing increasingly larger bets after each loss is a dangerous behaviour.
Neglecting family or work
If gaming is causing problems in your family life, friendships, or career, this is a cause for concern.
Borrowing money to bet
Taking out loans or selling assets to place bets is a sign of a serious problem.
Unable to stop
Wanting to stop gambling but being unable to, or feeling uncomfortable when not playing.
A simple guide to playing responsibly
Set a budget
Before you start playing, decide how much money you can afford to spend. This amount should be money whose loss would not affect your daily life. Never go beyond your budget.
Set a time limit
Decide in advance the maximum amount of time you will play each day. Playing for long stretches at a time reduces your ability to make sound decisions. Take breaks regularly and spend time with family and friends.
A mindful attitude
Keep in mind that casino games are purely for entertainment. Winning is not guaranteed and no strategy can completely avoid losses. Avoid playing when you are stressed, sad, or angry.
Let your family know
Let a trusted family member know that you play online games. Talk to them openly. Family awareness will encourage you to play responsibly.
Do not chase losses
"Chasing losses" — placing more bets to try to recover lost money — is a dangerous behaviour. If you have used up your budget, stop for the day. Start fresh the next day.
No hesitation in seeking help
If you sense a problem, do not delay — contact aub8 via live chat or email. Our support team will help you with complete confidentiality. Asking for help takes courage.
How to activate self-exclusion?
Self-exclusion is the most powerful protection tool you can activate yourself. Once enabled, your account will be completely closed for the specified period.
Steps to activate self-exclusion:
- Log in to your aub8 account and open "Account Settings".
- Go to the "Responsible Gaming" section and select "Self-Exclusion".
- Choose the exclusion period: 6 months, 1 year, 2 years, or permanently.
- Confirm your decision — once it takes effect, it cannot be cancelled.
- If you need assistance, contact us via live chat or at [email protected].
Support Contact
If you feel that gaming is causing problems for you or someone you care about, speak with aub8 support today.
24/7 Live Chat: Talk to us directly in Bengali
Email: [email protected]
All communications are completely confidential and secure.
Frequently asked questions about responsible gaming
Play safe,
stay happy
Keep every experience enjoyable with responsible gaming at aub8. Enjoy our games and features.