Frequently Asked Questions
Answers to all your questions about aub8
From opening an account to depositing with bKash, cricket betting, and bonuses — you will find clear and straightforward answers to everything on this page.
aub8 is a trusted online casino and sports betting platform in Bangladesh. Here you can enjoy slot games, live casino, cricket betting, and much more. The questions and answers below are based on the most common queries from Bangladeshi players. If you do not find the answer to your question, contact our 24/7 live chat support — we are always ready to help.
Group 01
Account and Registration
To open an account at aub8, you need an active mobile number and a valid email address. You will need to provide your name, date of birth, and preferred payment method in the registration form. Please note that this platform is for people aged 21 and above only.
No, one person can only operate one aub8 account. Creating multiple accounts is against the platform's rules and may result in the account being suspended or closed. This rule is strictly enforced to ensure fair use of bonuses and promotions.
Click the "Forgot password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use the code to set a new password. This process is usually completed within a few minutes. You can also contact 24/7 live chat for help.
For security purposes, aub8 may request a photo of your National ID (NID) or passport to verify your identity in certain cases. Upload the document clearly and completely. The verification process is usually completed quickly, and once verified, you can enjoy all benefits including withdrawals without any issues.
Yes, aub8 is fully mobile-friendly. You can visit aub8.cam directly from a browser on both Android and iOS devices to enjoy all features. The interface is optimized for smaller screens, so playing slots, cricket betting, or casino games on a smartphone is easy and comfortable.
Group 02
Deposits and Withdrawals
Deposits from bKash to aub8 are usually credited to your account within a few minutes. Select bKash on the deposit page, enter the amount, and make the payment to the number shown. The minimum deposit amount is ৳100. If you have any issues, contact live chat with a screenshot.
Yes, aub8 fully supports Nagad payments. In addition to Nagad, you can also deposit via Rocket, Upay, and bank transfer. The minimum deposit amount is the same for all methods — ৳100. The payment process is encrypted and secure.
The withdrawal process at aub8 is very fast — your money usually reaches your bKash, Nagad, or other account within 5 to 30 minutes. Withdrawals are even faster when account verification is complete. The minimum withdrawal amount is ৳500.
aub8 generally does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges — please confirm this with your payment provider.
Yes, you can deposit to aub8 via bank transfer. Transfers are supported from various banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Processing time for bank transfers may be slightly longer than mobile banking.
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Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at aub8, go to the cricket section first. Choose your preferred match, select from the available markets (match winner, toss, total runs, etc.), and set your bet amount. Confirm the bet slip to complete your bet. You can also place bets during the match using the live betting option.
aub8 offers slots from top game providers including Pragmatic Play, PG Soft, JILI, and Spribe. These providers ensure fair play and impartiality in their own games. Generally speaking, RTP or "Return to Player" is a game's long-term average payout rate, which is set by each game's own rules.
The live casino section at aub8 features live table games from various providers including Evolution Gaming and Ezugi. You can play roulette, blackjack, baccarat, and many more games in a live video stream with real dealers. All you need is a stable internet connection and an active balance to get started.
Yes, the popular Aviator game by Spribe is available at aub8. It is a crash-style game where you need to cash out before the plane flies away. The game plays quickly and is equally enjoyable on mobile.
Yes, you can bet at aub8 on major cricket tournaments including the ICC T20 World Cup, IPL, and international matches featuring Bangladesh Tigers. Live odds are available before and during matches. Visit the cricket page for more details.
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Bonuses and Promotions
After opening a new account, aub8 offers a 200% bonus on your first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳5,000, you will receive an additional ৳10,000 as a bonus. No code is needed to receive this bonus — it is applied automatically.
The wagering requirement for the aub8 welcome bonus is 15 times (15x). This means that if you receive ৳5,000 as a bonus, you will need to place a total of ৳75,000 in bets to make it withdrawable. Once this condition is met, the bonus balance converts to real money.
The aub8 VIP program has three tiers — Bronze, Silver, and Gold. Tiers are upgraded through regular play and deposits. Weekly cashback goes up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold. No separate application is needed.
Bonuses cannot be withdrawn directly — the wagering conditions must be met first. However, your own deposited real money can be withdrawn at any time. Winnings from bonuses become withdrawable once the wagering conditions are fulfilled.
Yes, as part of regular promotions, aub8 offers reload bonuses, weekly cashback, and extra offers on special occasions (such as Eid and BPL season). Check the promotions page regularly or ask on live chat to find out about current promotions.
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Security and Responsible Gaming
aub8 uses SSL (Secure Socket Layer) encryption technology to keep all personal and financial information secure. Your data is not shared with third parties and is stored in accordance with our privacy policy. Visit the privacy policy page for more details.
No, aub8 is strictly for people aged 21 and above only. Account creation or use by minors is completely prohibited. Providing your date of birth at the time of registration is mandatory as part of the age verification process.
aub8 takes responsible gaming seriously. You can set deposit limits, take a break, or activate a temporary self-exclusion on your own. You can also find information on ways to get help and resources on our responsible gaming page. Speak to live chat for any concerns.
Yes, you can activate a cooling-off period or self-exclusion for a set period of time if you wish. This request must be made via live chat. During self-exclusion, no login, deposit, or betting will be possible.
For any complaint or issue, first contact our 24/7 live chat in Bengali. If the issue is not resolved via live chat, send the details in writing to [email protected]. Our team will review your complaint as quickly as possible.
Still have questions?
Contact support — our team is available 24/7 in Bengali to help you.
Email: [email protected] | Hours: BST (UTC+6)