aub8's Privacy Policy

Section 1

Introduction and Scope

aub8 ("we", "our", "platform") is a trusted online casino and betting platform in Bangladesh. This privacy policy ("policy") applies to all users who register or visit our website aub8.cam.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. We place the highest importance on your privacy and are committed to keeping your personal information secure.

This policy describes the following in detail:

• What types of personal information are collected
• How that information is used and processed
• Who the information may be shared with
• What steps we take to protect your information
• Your rights regarding your information

Section 2

What Information We Collect

aub8 collects only the information necessary for the proper operation of our services. We may collect the following categories of information:

2.1 Personal Identification Information

During account registration and verification, you may provide the following information:

• Full name
• Date of birth (for age verification — only those aged 21 or above)
• Email address
• Residential address
• National ID card or passport details (where required)

2.2 Financial Information

To process transactions, we collect the following information:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Deposit and withdrawal history

Important: Full payment card numbers or PIN codes are not stored on our servers.

2.3 Technical and Usage Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• List of pages visited and duration
• Login and logout times
• Gaming history and betting transactions
• Information obtained from cookies and similar tracking technologies

Section 3

Purpose of Information Use

aub8 uses collected information for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining user accounts
• Age verification — ensuring services are available only to those aged 21 or above
• Processing deposits and withdrawals
• Providing bonuses, rewards, and VIP benefits
• Maintaining gaming history and transaction records

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring suspicious transactions
• Preventing the opening of multiple accounts
• Complying with anti-money laundering (AML) policies

3.3 Customer Service and Communication

• Providing 24/7 live chat support
• Assisting with technical issue resolution
• Sending important account-related notifications
• Notifications of rule changes or privacy policy updates

3.4 Service Improvement

• Analyzing and improving the user experience
• Testing and launching new games and features
• Monitoring platform performance

Section 4

Cookies and Tracking Technologies

aub8 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how users interact with the platform.

4.2 Managing Cookies

You can disable or delete most cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some key features of the platform from working properly.

Section 5

Sharing Information with Third Parties

aub8 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who perform specific functions on our behalf, such as:

• Payment processing (bKash, Nagad, Rocket, Upay and related financial services)
• Identity verification services
• Technology and infrastructure support
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.)

These service providers only have access to the information needed to carry out their own functions and are bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may need to be provided to relevant authorities to meet legal obligations, such as:

• Court orders or judicial directives
• Requests from regulatory bodies involved in money laundering investigations
• Requests from law enforcement agencies in fraud investigations

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance.

Section 6

Information Security Measures

aub8 follows industry-standard security practices to protect your personal information. Our security framework is as follows:

6.1 Technical Safeguards

• SSL Encryption: All data transmission on our website is protected by SSL/TLS encryption.
• Server Security: Our servers are operated in secure data centers and undergo regular security audits.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems remain continuously active.
• Password Hashing: Your password is never stored directly; only an encrypted hash is stored.

6.2 Organizational Safeguards

• Staff access to information is controlled on a need-to-know basis
• All staff receive privacy training
• Regular internal security assessments are conducted
• A rapid response process is in place for data breach incidents

6.3 Security Breaches

If we become aware of a data security breach that may affect your personal information, we will notify you and the relevant authorities as quickly as possible in accordance with applicable law.

Section 7

Data Retention Period

aub8 retains your personal information only for as long as it is necessary or required to meet legal obligations.

• Active Accounts: Full information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records are retained for a defined period in accordance with legal requirements.
• Log Information: Security logs and access records are deleted after a defined period.
• Marketing Information: Marketing communications are stopped immediately if you withdraw your consent.

Once the data retention period ends or legal obligations have been fulfilled, your information is securely deleted or anonymized.

Section 8

Your Rights

As a user of the aub8 platform, you have the following rights:

• Right of Access: You may request a copy of the information we hold about you at any time.
• Right to Rectification: If any of your personal information is incorrect, you may request that it be corrected.
• Data Deletion: In certain circumstances you may request that your personal data be deleted. However, some data may not be possible to delete due to legal obligations.
• Objection to Processing: You may object to certain types of data processing.
• Data Portability: You may request to receive your data in a structured, readable format.
• Withdrawal of Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team.

Section 9

Protection of Minors

aub8 is a responsible gaming platform. Our services are intended only for individuals aged 21 and above.

We do not knowingly collect personal information from individuals under the age of 21. Age verification is mandatory during the registration process. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated data will be deleted.

If your underage child has accidentally registered on our platform, please contact us immediately.

Section 10

Policy Changes and Updates

aub8 reserves the right to change or update this privacy policy at any time. In the case of significant changes, we will notify users in the following ways:

• Displaying a notice on the main page of the website
• Sending a notification to the registered email address
• Presenting the changes upon login to the platform

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. For this reason, we encourage you to review this policy regularly.